Shipping

No, currently we ship to Canada only. Shipping if free on orders over $100, before taxes. Otherwise, shipping costs will be added at checkout. We run discounts and promotions all year, subscribe to our newsletter and stay tuned for exclusive deals and events.

It depends on where you are located. Our warehouse is in Toronto, ON, so you can always check delivery times on Canada Post's website. We typically ship orders the next business day. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim to ensure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

We will be updating sizing guides for each individual product. If the product you are interested in does not contain that information, contact us and we can help you select the right size. 

Other

You can contact us through our contact page! We will be happy to assist you.

Paradigm Medical is committed to protecting the environment and supporting our community. We take necessary measures to ensure sustainable growth, including reusing boxes for shipping, donating products for charitable institutions, among others initiatives. 

Customer support

1 (800) 931-2739

Send a message

customerservice@paradigmmed.com